Mr. Water Heater (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name

Email address

Phone number

Service address

Any information you submit through contact forms, quote requests, or appointment scheduling

We may also automatically collect certain information when you visit our website, such as:

IP address

Browser type

Device information

Pages visited and time spent on the site

This information helps us improve website performance and user experience.

How We Use Your Information

We use the information we collect to:

Respond to inquiries and service requests

Schedule appointments and provide services

Communicate with you about your request or our services

Improve our website and marketing efforts

Comply with legal or regulatory requirements

We do not sell or rent your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to enhance functionality and analyze website traffic. Cookies help us understand how visitors use our site so we can improve content and usability.

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

Sharing of Information

We may share your information only in the following circumstances:

With service providers or contractors who assist us in operating our business (such as website hosting or scheduling tools)

To comply with legal obligations, court orders, or law enforcement requests

To protect the rights, property, or safety of Mr. Water Heater, our customers, or others

All third parties we work with are expected to maintain the confidentiality of your information.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. While no method of transmission over the internet is 100% secure, we strive to safeguard your data against unauthorized access, disclosure, or misuse.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without parental consent, we will take steps to delete it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of your data. To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of those changes.